Quality is at the core of all activities for First Security Group as we believe that “Quality is a Habit”; it is always the result of high intention, sincere effort, intelligent direction and skillful execution. Our centralized system sets the most rigorous performance standards. We ensure the compliance to company regulations with a focus on meeting customer requirements at all levels.

We are proud that every service is delivered by our personnel is covered by these certifications:

 

International Accreditations:

Quality Assurance Management :  ISO 9001: 2015
We have developed a fully Integrated Management System (IMS) which provides the framework for our business operations and has been specifically designed to ensure consistency in our approach and procedures.  It is designed to ensure that as the company develops, we are able to adapt and adopt innovation to facilitate continuous improvement.  Our policies, procedures and processes are certified by BUREAU VERITAS to ISO 9001:2015 standard and we are also audited on annual basis.


Environmental Management : ISO 14001: 2015
We recognise that the long-term viability of our business is dependent on sustainable operations.  We believe sustainable operations are those that drive efficient resource use and provide a healthy environment, which in turn facilitates social progress and economic growth.  We are therefore committed to environmental excellence and continual improvement.  Our policies, procedures and processes are certified by BUREAU VERITAS to ISO 14001:2015 standard and we are also audited on annual basis.

Occupational Health and Safety Management : ISO 45001: 2018
We are committed to ensuring the health, safety and well-being of our employees, contractors and visitors.  In this regard all aspects of our day-to-day business operations are conducted in full compliance with health and safety laws and regulations, company policies, standards and best practices pertaining to health and safety in the workplace.   Our policies, procedures and processes are certified by BUREAU VERITAS to ISO 45001:2018 standard and we are also audited on annual basis.

Our QHSE is recognised Internationally by:

BUREAU VERITAS:
Bureau Veritas Certification operates globally and holds 60+ accreditations to deliver locally accredited certification and verification services. As a global leader, Bureau Veritas Certification offers globally a large range of customized certification and audit services in the Quality, Health & Safety, Environment and Social Responsibility fields.

 

UKAS

The United Kingdom Accreditation Service (UKAS) is the national accreditation body for the United Kingdom, appointed by government, to assess organisations that provide certification, testing, inspection and calibration services.

UKAS is appointed as the national accreditation body by Accreditation Regulations 2009 (SI No 3155/2009) and the EU Regulation (EC) 765/2008. UKAS operates under a Memorandum of Understanding with the Government, through the Secretary of State for Department for Business, Energy & Industrial Strategy.

UAE Authorities:

  • DEPARTMENT OF PROTECTIVE SYSTEMS - DPS
  • DUBAI CORPORATION FOR AMBULANCE SERVICES – DCAS 
  • DUBAI MUNICIPALITY - DM 
  • DUBAI CIVIL DEFENCE - DCD

To understand more about our policies in these areas please click on the link: QHSE Policy Statement of Intent - (PDF)